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Level 2
posted Feb 25, 2021 12:36:09 PM

Does TurboTax offer support to paying customers that purchased retail store boxed copies ?

Purchased a boxed copy from retail store in January 2021 for Tax Year 2020. Premier edition of TurboTax. The website offers zero support for purchasers, so I am confused. I do not do taxes online, they seem only interested in online customers. Is there a separate website for people that purchase installed CD boxed copies ?

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1 Replies
Level 15
Feb 25, 2021 12:37:14 PM

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)