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Level 2
posted Feb 24, 2023 6:54:04 PM

Does IRS Have Submission Hold for Form 3800?

I am ready to file my taxes through TurboTax. Upon review, TurboTax is showing: 
"We'll help you finish your taxes soon. TurboTax is still working on making your return available to file."

 

It looks like this is related to a Form 3800 that is a part of the filing. 

I wasn't aware that the IRS was delaying submissions or still working on forms necessary to file. Does anyone know about this? Or is it possible that TurboTax is missing some information necessary to proceed with filing based on my entries? 
I'd really like to file and get it over with. 🙂 Any idea on whether this is a "ME" problem or if we truly are in a hold pattern waiting on the IRS before I can proceed? 

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3 Replies
Intuit Alumni
Feb 25, 2023 9:27:08 AM

This form is showing available to file currently. 

 

Please follow the instructions here to manually update the software and try to file once more. 

 

Please let us know if the same issue occurs. 

Level 2
Feb 25, 2023 1:27:00 PM

Hey @CarissaM ,

 

Thank you so much for the suggestion! My TurboTax Home & Business version is at the most current version based on the auto-update/manual update option within the software. I followed the link that you shared, downloaded the file, and attempted to install manually, but the installation throws an error stating that TurboTax 2022 isn't installed on my computer. It IS installed, and I pulled the .exe file into the same folder as where my TurboTax version is installed. My guess is that the update that you pointed to is not for my version, but to a different version of TurboTax. 


All the same, the TurboTax "Review" section still gets stuck in this loop. In running the Review process, it says that the Form 3800 is not yet released by the IRS and that I cannot proceed with my filing until it's available. When I request the system to send me an email update once available, I get the email within minutes indicating that it's now available and that I can continue with my filing. It's stuck in that loop pattern, and I cannot get past it. This is apparently a bug within TurboTax, and I don't know how to get around it. I cannot proceed further due to this issue. 

 

Is it possible that it's looking for information within the Form 3800 that is not complete? It doesn't indicate such in the Review results, but I suppose it could be a possibility? 
Any idea as to what options I have?

Thank you so much for your consideration!

Intuit Alumni
Feb 27, 2023 9:10:52 AM

Since it is running the loop on this one, it would be best to follow the instructions here to speak with us by phone, so we can take a look at things while speaking with you.