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New Member
posted Jan 26, 2025 10:55:37 AM

Does anyone know if I can change my Intuit username? (They ONLY allow me to change my email address to my username - which is opposite of what I need to do!)

The instructions/info online is incorrect. I see nothing allowing me to change my username (which is AN OLD JOINT EMAIL ADDRESS) to my CORRECT username (which I plan to use). I COULD sign in, but the OLD email address sends email to BOTH me and my ex (who I'm not interested in sharing anything with!) Not certain if they actually sent anything to her when I signed in or not, but the USERNAME NEEDS TO BE CHANGED!

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1 Replies
Expert Alumni
Jan 26, 2025 12:12:44 PM

As long as you can sign in, you can change your Email address.

Change sign-in information

Follow these steps to change your Intuit Account credentials directly in the Intuit Account Manager:

  1. Sign in to the Intuit Account Manager. 
    1. Use your sign-in info for QuickBooks, TurboTax, Credit Karma, or our professional tax products.
  2. Select the Sign in & security ICON
  3. Choose from User ID, Email address, Password, or Phone section.
  4. Make your changes.
  5. When you're done, select Save.

Important: Your Intuit Account is connected to all of your Intuit products. Any changes you make apply to all of your Intuit products, including QuickBooks, TurboTax, Credit Karma, and our professional tax products.