Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.
This did not work, as the options presented were not as mentioned.
Please see this FAQ for more options available to you. The information provided by xmasbaby0 above has the same phone number referenced in this link and is intended to help your reach a representative faster but it is possible menu options may be slightly different.
when the robot speaks , say "agent".
when it asks you why, say "account management"
This works,
select the call-me-when-agent ready" option and give your phone number.