OK, please tell the programmer (or the AI) to stop guessing uploaded document types.
Just let me tell you, for example, that WaterHeaterPurchase.pdf is not a W2 form.
And KitcheRemodelReceipts.pdf is not a 1099-G.
Why are you trying to "upload" a receipt? If you have an energy credit to enter, key in the information by hand. There are some documents that simply cannot be "uploaded"---the technology is not always your friend. Use your keyboard.
I am following the instructions for someone at TurboTax review my taxes. They said upload supporting documents.
You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
I purchased TurboTax Deluxe and completed my federal and state taxes on my desktop computer.
I wanted someone to review my taxes so I choose Do Personal Taxes with Expert Help. I saw a link to get assisted help with a price. I started a chat session and was was directed to the Documents link that invited document uploads and "Receipts" is one of the document types.
At one point I selected a Continue button and it started asking me step by step questions to enter my tax information. I entered a few answers until I realized that this was the path to do taxes online which was not what I wanted to do. Does TurboTax offer expert review of taxes already completed with TurboTax desktop?