When I filed my return, it made it sound like I had no choice but to sign up for Credit Karma since it was part of Intuit. So I followed the instructions, but it gave me an error. Now I know the error is because I have my credit reports locked. But I don't care about Credit Karma, don't want Credit Karma, and want to get rid of it. I don't want to lift the locks on my credit report for this.
I know from text confirmations and my Turbo Tax log in that my return was filed and accepted.
When I reached out to Credit Karma to ask about all of this, their customer support was useless, telling me I needed to contact the IRS to find out what would happen to my return if I cancelled my Credit Karma account.
I just want some clarification on this. Do we really need an account with CK? If I can get someone there to actually close my account, is that going to mess anything up on my return?
If Turbo Tax requires this going forward, I might have to switch services. My tax situation is relatively simple now, so it wouldn't be a hard change...
Thanks in advance!
You should tell Credit Karma you don't want their account and you want it cancelled immediately if it exists.
IRS will mail you a check.
The whole setup you describe is a ripoff.