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New Member
posted Jun 3, 2019 1:01:46 PM

Did tax with yall in yahoo.com old computer cant open to get your code need your phone#

  need your phone #  need you to send my code to m y cell phone

0 1 392
1 Best answer
New Member
Jun 3, 2019 1:01:47 PM

No worries! You can use this account recovery tool https://myturbotax.intuit.com/account-recovery/ to regain access to your account under any email addresses you may have used.

Be sure to close all TurboTax windows on your browser (including this one). Then copy and paste the account recovery website link into a new web browser window and run the tool.

If none of the user IDs you try enables you to access your prior year accounts, then use the "Try something else" option shown in blue text under the box on the account recovery website.

1 Replies
New Member
Jun 3, 2019 1:01:47 PM

No worries! You can use this account recovery tool https://myturbotax.intuit.com/account-recovery/ to regain access to your account under any email addresses you may have used.

Be sure to close all TurboTax windows on your browser (including this one). Then copy and paste the account recovery website link into a new web browser window and run the tool.

If none of the user IDs you try enables you to access your prior year accounts, then use the "Try something else" option shown in blue text under the box on the account recovery website.