When I open turbotax all I get is code. The screen says it cannot be opened because of a problem.
I've used turbotax for several years and have never encountered a problem before.
My MC operating system is Yosemite 10.10.5.
@mollypeter2 wrote:
When I open turbotax all I get is code. The screen says it cannot be opened because of a problem.
I've used turbotax for several years and have never encountered a problem before.
My MC operating system is Yosemite 10.10.5.
If you are using the TurboTax desktop CD/Download editions for 2019, the minimum OS for a Mac is -
2019: macOS High Sierra 10.13 or later
TurboTax support FAQ - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/01/25609
If you cannot upgrade your OS then request a refund for the software purchased from TurboTax -
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
You can use one of the TurboTax online editions - https://turbotax.intuit.com/personal-taxes/online/
How to transfer your 2018 tax data file from your computer to the 2019 online editions - https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-turbotax-online/01/25953