Read the error message carefully and review tuition expense worksheet again.
Sometimes an extra space or unknown character can be mistakenly entered when you are completing the information on the screen. When that happens, TurboTax may not act normally and allow you to continue the process.
This is especially true if you use the copy/paste function to enter the data from your Form 1098-T. If you cannot clear the error by re-typing the information you have entered, you should try deleting the Form 1098-T and start again.
Go directly back to the Education section of your return, using these steps:
Then, to delete the Form 1098-T, go through the entire education expenses section of your return until you reach the screen titled “Your Education Expenses Summary”, and follow these steps: