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Level 3
posted Feb 15, 2024 12:22:28 PM

Date Form 8911 is available for TT 2023?

I need to file form 8911 for tax year 2023, and TT claims that Form 8911 will be available Feb 21.  Can I get confirmation for that?

 

I assume that there is an URL showing the date forms will be available in TT 2023?

2 75 2631
24 Replies
Expert Alumni
Feb 15, 2024 1:04:35 PM

Here is an article you can reference that will tell you particular forms availability. 

Level 3
Feb 15, 2024 1:09:56 PM

Can you please check again?

 

That article points to the page: https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

 

And that page says that Form 8911 is available right now.  But my TT 2023 will not allow me to efile right now due to an expected update of Form 8911 on Feb 21,

 

Level 3
Feb 15, 2024 1:46:50 PM

I am having the same problem. Just received a new update when launching the Windows program today. When I run a smartcheck it flags form 8911. Checking the status on the forms show both GREEN for ready to print and ready to e-file but this is false.

 

https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_Windows&bu=cg

 

This issue needs to be escalated. I find it so hard to contact support as a paying customer! I know this is not official support. How do we get this expedited and fixed? At least fix the status on the tax form status checker for fix this issue.

 

IRS revised the form in January 2024. It's been at least half a month (if not more) since and TurboTax can't get it together?

 

https://www.irs.gov/instructions/i8911

Level 3
Feb 15, 2024 2:13:52 PM

Thanks for your reply.  It does not feel so hopeless knowing that someone else is having the same problem that I am having.

 

Sadly, I studied the new instructions for Form 8911 for tax year 2023, and it appears the tax credit is being targeted to only certain census tracts, and sadly, it appears the location where I installed my EV charger is NOT in one of the targeted tracts.  Yuck!  Of course, I am not an attorney or a CPA so, I am not 100% certain of this.

Level 2
Feb 15, 2024 2:38:44 PM

Same problem. My whole return is done. Click submit. It redirects me to "Form 8911: Total cost The IRS made updates to Form 8911 Alternative Fuel Vehicle Refueling Property Credit. TurboTax is planning to make updates around this by 02/21/2024. Please check back then to ensure you are eligible to receive this credit." I hit continue and it won't let me file. It's an endless loop. Other posts say it's been 7 days out for many days now.... Today is 02/14 so it says 02/21. When will we be able to submit our returns?

Level 3
Feb 15, 2024 2:47:30 PM

I have the exact same predicament - but, mine appears to be a little worse.  It sounds like the IRS is only giving the tax credit to installations in rural parts of the USA.  I live in the suburbs, and so, I think that I need to strip Form 8911 from my return.  But, I am going to consult with a CPA on this to be sure. It sure would be nice if TT's interview included logic to identify whether the location of the installation was in a rural part of the USA, and if not, it could just eliminate the form.

Level 3
Feb 15, 2024 4:58:40 PM

I also did see the IRS requires being in a eligible census tract:

https://www.anl.gov/esia/refueling-infrastructure-tax-credit-faq

 

I verified my address (where the charger is installed) is in an eligible tract:

https://experience.arcgis.com/experience/3f67d5e82dc64d1589714d5499196d4f/page/Page/

 

The IRS updated rules on January 19, 2024. Intuit has had almost a month to update this form!
https://www.irs.gov/credits-deductions/frequently-asked-questions-regarding-eligible-census-tracts-for-purposes-of-the-alternative-fuel-vehicle-refueling-property-credit-under-ss-30c

 

Q4. How do I know if my qualified alternative fuel vehicle refueling property is installed in a location that qualifies for the tax credit? (

added January 19, 2024

)

 

A4. To be eligible for the credit, qualified alternative fuel vehicle refueling property must be placed in service in one of two types of population census tracts (or both, if the population census tract qualifies under both categories). The categories are:

 

1. Low-income community census tracts: Census tracts as described in the "low-income community" definition of the New Markets Tax Credit (NMTC) (Internal Revenue Code section 45D).

 

2. Non-urban census tracts: Census tracts defined as "non-urban" according to Treasury/IRS guidance.

Level 1
Feb 16, 2024 6:44:45 AM

I'm in the same boat with Form 8911waiting for TT to update a form that the feds updated last month. I just finished dealing and waiting for TT to update Form 7206 which took way too long.  Now this.

Level 3
Feb 16, 2024 6:51:43 AM

Same issue here, but mine says TT will have the update by 2/22/24. This happened after I updated TT on 2/15. So it sounds like with each update, they are extending the date for when the form will be available. It also sounds like they will take the credit away from those who currently have it listed in their credits/deductions. This is so ridiculous! 

Level 3
Feb 16, 2024 6:58:40 AM

It appears Intuit TT played fast and loose with 8936 last year and the year before, moving the date several times.

 

https://ttlc.intuit.com/community/taxes/discussion/2023-form-8936-availability/00/2804027

 

Many of us want to file early to prevent identity thieves from filing before us. Intuit TT is not doing us any favors and appears to be supporting the wrong team. We may just file and then amend later. We cannot be waiting while Intuit drags their feet with C players.

Level 2
Feb 16, 2024 8:56:32 AM

I just received the attached email:

 

When I try to file, it says this form is still missing. I’ve rebooted the program twice and still cannot file. How do I fix this? I’ve waited all this time and still cannot file. Jeesh!!! What a loser company.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   
 
 

 

 

 

Your tax forms are ready.
 

 

The wait is over! The tax forms we needed to finish up your taxes are ready.

 

  • Form 8936 Schedule A, Clean Vehicle Credit Amount
  • Form 8911, Alternative Fuel Vehicle Refueling Property Credit
  • Form 8936, Clean Vehicle Credits

 
Open TurboTax on your computer, install the updates when prompted, and your forms will be automatically included.
 
Having trouble? Make sure you're connected to the internet, then select
Check for updates from the TurboTax menu.
 
Happy filing,
Turbotax
 

 

 

 

 

 

 

 

Check before you click!
TurboTax will never ask you for personal information in an email.
When you click on a link, the address should always contain "intuit.com/".
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Level 2
Feb 16, 2024 9:19:37 AM

I am also having this issue. I received an email today that form 8911 was avaialble, but despite several updates it says the form is still not available in my desktop version of the software. I am in an eligible area.

Level 1
Feb 16, 2024 4:10:34 PM

The "Tax form availability" page says that Form 8911 is available and ready to print or e-file for TurboTax Windows,

https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

 

However, TurboTax Deluxe Windows is updated but still throws an error whenever I attempt to file.

 

Curiously, the Form 8911 apparently won't even be included in my return because I don't qualify (?) but still can't progress and file due to this error.

Expert Alumni
Feb 17, 2024 10:26:17 AM

The IRS made updates to Form 8911 Alternative Fuel Vehicle Refueling Property Credit. TurboTax is planning to make additional updates around this by February 21, 2024. Please check back then to ensure you are eligible to receive this credit.

 

 

@G_Money @hcw3 

Level 2
Feb 17, 2024 1:06:05 PM

Why send an email saying it's ready if it's not? Be better.

Expert Alumni
Feb 18, 2024 1:30:47 PM

Additional updates are being made to form 8911 around February 21.  Please check back after that date to check for your eligibility to receive the credit.

 

@hcw3 

Level 1
Feb 18, 2024 2:17:09 PM

@Cynthiad66, acknowledged. The issue is that TT emailed folks to tell them it was ready and the availability tool similarly still says that is the case... https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

Level 3
Feb 21, 2024 6:30:48 AM

Unbelievable! Now TT is saying they plan to make updates for form 8911 on 02/28/2024! I seriously can't believe this and most likely will file with another company this year since I can't wait any longer. It's best to file early due to all the fraudsters out there.

Level 3
Feb 21, 2024 6:32:11 AM

My TurboTax now says the updates will be by 02/28/24! Last week it said 02/22/24. What do you have to say about this? It's not acceptable!!

Level 3
Feb 21, 2024 6:40:40 AM

Agreed. Intuit just wants aid identity thieves and drag this out so they can steal your hard-earned dollars. I went ahead and filed without 8911. I will amend when this circus show is over. This is the last year using TurtleTax. It has been a nice run for a few decades, but you just lost another customer.

Level 3
Feb 21, 2024 6:42:36 AM

This is the error I _still_ get on Feb 21, 2024 trying to transmit my Turbo Taxes,

Level 3
Feb 21, 2024 6:47:14 AM

I was still showing 2/22/24 as the date until I saved, closed TT and reopened. Now it shows the updated date :(

Level 3
Feb 21, 2024 6:48:07 AM

TurtleTax! I love that and it's a perfect name for them. Thank you for your reply!

Level 3
Feb 21, 2024 6:50:04 AM

@PaulJR3 If you ran the online check from the Windows app, it will say it is up to date. You have to download and apply the manual update and the date will update to the 28th for more TurtleTax lies:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax-windows-software-basic/L3Wf9OPaf_US_en_US