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Level 1
posted Jan 28, 2022 7:44:11 PM

Credit karma won't let me open a checking account

I've tried for almost 2 years to open a credit karma spend account and I REPEATEDLY get the same answer from their "customer service" we can't verify your identity and won't tell you why and there's nothing you can do or send us to help verify your identity EVEN THOUGH we've been tracking your credit history for you over the last 4-5 years LMAO ...... someone.....please........PLEASEE..... explain to me how this makes ANY FUGGIN SENSE???!!!!! oh and fantastic news I HAVE TO use credit karma in order to get a refund advance through TurboTax.... really appreciate it guys

0 4 669
4 Replies
Level 2
Jan 29, 2022 6:15:10 AM

I think dang near everyone has this problem or they create the acct get accepted bur are being denied anyways its bull crap 

Intuit Alumni
Jan 29, 2022 8:51:45 AM

Thank you for your patience while we worked to get this issue resolved. Please keep in mind, although Credit Karma is an Intuit product, changing your personal information in either product, does not automatically update in the other.

 

Please give it another try today. Before doing so, try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding How to delete cookies! If that doesn't work try using a different browser all together. 

 

@samsnod85 

Level 1
Jan 30, 2022 4:30:03 PM

I've tried this as well as calling and emailing credit karma support all with the same apologetic response but no real solution.....I'll do a live video chat if they want lol whatever they need I can give them

 

Intuit Alumni
Jan 31, 2022 8:16:09 AM

Although I can understand how this situation is frustrating, I have no knowledge of the process Credit Karma uses to approve customer's for a spend account.  Therefore, the only solution I can offer is to refer you to Credit Karma's customer support:  Credit Karma Help Center