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Level 2
posted Jan 27, 2024 11:10:42 AM

Corrupt file still. TurboTax desktop doesn’t save files.

Even when I run TurboTax deluxe for windows as administrator, it still continues to save corrupt files. You can never reopen them.

I want a refund. Your software doesn’t work. You can’t save your tax file, close TurboTax, then reopen it without getting a corrupt file Error.

0 1 141
1 Replies
Level 15
Jan 27, 2024 11:14:45 AM

There is something local on your computer that is causing this problem, it is not a systemic issue with the software.

 

Use this TurboTax website to request a refund - https://accounts.intuit.com/app/oirr

Use this TurboTax website to look up a charge - https://accounts.intuit.com/app/oicl