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posted Jun 10, 2025 11:01:31 AM

Concern: Specialist didn't call me, how to get refund of $60

When I am filing taxes I have bought the service for $60

But no one called me

How do I seek the refund

0 1 2430
1 Replies
Level 15
Jun 10, 2025 12:31:43 PM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh