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New Member
posted Mar 3, 2020 8:54:12 PM

computer shutdown

I was able to complete the payment for intuit then suddenly my computer shutdown and wasn't able to complete filing. I tried to open another turbotax but my entry wasn't saved. Is there a way to retrieve the information or I need to reenter everything?

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1 Replies
Intuit Alumni
Mar 4, 2020 11:05:30 AM

Because TurboTax automatically saves your entries as you move along through the process, you should be able to sign in to the TurboTax account you were using and pick up where you left off. See more information here: https://ttlc.intuit.com/community/saving/help/can-i-save-my-return-and-come-back-later/00/25873