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Level 2
posted Apr 7, 2025 11:39:13 AM

Computer crashed. loaded turbo on new computer. when trying to import .tax 2024 it is not found. when I go to file manager and click on it (it is there).

(I was able to transfer info from old computer to USB) When I go to file manager and click on .tax2024 it tries to run but says running on a different computer.

0 3 599
3 Replies
New Member
Apr 7, 2025 11:44:46 AM

If it's a .tax2024 file then it should be a native turbo tax file.  You shouldn't need to import it, you can just open it.  The import function is looking for a file with a different extension.

Expert Alumni
Apr 7, 2025 11:57:27 AM

If you still need assistance you can contact the TurboTax Support Phone Number

Level 2
Apr 7, 2025 12:01:26 PM

Thanks, never thought of just trying to open it.