Code 290

Hello @Ninaspring !

 

Sometimes the account transcripts from the IRS can be confusing and deceiving. 

 

The IRS has said that payments will continue "throughout the summer," which means that unless we hear something else, payments could continue through September 22nd.



Here is some information that may help you regarding payments for additional refund due:



https://www.irs.gov/newsroom/irs-to-recalculate-taxes-on-unemployment-benefits-refunds-to-start-in-m...



https://blog.turbotax.intuit.com/tax-news/am-i-eligible-for-the-new-unemployment-income-relief-49427...



As an aside, the reduction in taxable income did not result in additional refund due for all taxpayers. If you need help determining if you should be receiving extra funds, don't hesitate to reach out to our Live Help from your TurboTax home screen, or call (800) 446-8848! One of our agents can take a look at your return and help you determine how much you should be expecting to receive. 

 

If you do decide to call the IRS, here is a process that will help you get to a live agent faster: 

 

1. The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.
2. The first question the automated system will ask you is to choose your language.
3. Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
4. Next, press 1 for “form, tax history, or payment”.
5. Next, press 3 “for all other questions.”
6. Next, press 2 “for all other questions.”
7. When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
8. After it asks twice, you will be prompted with another menu.
9. Press 2 for personal or individual tax questions.
10. Finally, press 4 for all other inquiries. The system should then transfer you to an agent.