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New Member
posted Feb 3, 2026 6:18:51 PM

Charged for two TurboTax Advantage program

Need refund for turbotax advantage program.  I purchased two programs, I only need one.  Need refund for 1 turbotax program for $120.00.  Advise what do I need to send to you to receive my refund.  My name is [PII Removed].

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2 Replies
Level 15
Feb 3, 2026 6:19:52 PM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

Employee Tax Expert
Feb 4, 2026 7:58:21 AM

For billing issues, you will need to contact TurboTax customer support.  Please see How do I contact TurboTax?