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New Member
posted Jan 16, 2025 1:44:05 AM

cant get into my TurboTax file forgot password and wont give me security questions

0 5 3737
5 Replies
Level 15
Jan 16, 2025 1:46:38 AM

@ handymanjf 

Is it a password-protected data file in desktop software, or are you referring to logging into your online TurboTax account?

If a tax data file in desktop software, Windows or Mac?

Level 15
Jan 16, 2025 1:59:09 AM

@handymanjf

If you are referring to opening a password-protected data file, here's a FAQ that may help.   If you are using a Mac, it's trickier, since it depends on whether you encrypted it with keychain access or not.  If  using Mac and encrypted the file with keychain access, it does not use security question.   See this FAQ for more info:

 

FAQ:  How do I access my password-protected TurboTax Desktop file if I forget the password?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/access-password-protected-turbotax-desktop-file/L0f8v5lgq_US_en_US

New Member
Mar 20, 2025 8:20:06 PM

Ok

New Member
Mar 20, 2025 8:21:11 PM

What is my password 

Level 15
Mar 20, 2025 10:39:07 PM


@ Bosa2022

 wrote:

What is my password 


Password to what?  You didn't say what your situation/issue is.   What product and what version (Windows or Mac) are you asking about?   Are you referring to desktop software or Online TurboTax?

You need to please explain enough so that people can comment, but don't post any personal info in this public Internet forum.