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New Member
posted Jan 31, 2024 9:17:37 AM

cannot open turbotax file on my computer. I get a message. "the item referred to by this shortcut cannot be assessed.. You may not have the approprate permissionou may not have approprate

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1 Replies
Expert Alumni
Jan 31, 2024 9:34:38 AM

What file are you trying to open?  Are you trying to open the TurboTax program from your desktop icon?  Or a .tax data file you saved from last year?

 

You may have Profiles on your computer as both User and Administrator; if so, try switching  to the Administrator profile.

 

If you can give more details, we'll try to help.