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New Member
posted Jun 3, 2019 10:31:35 AM

Cannot locate citizens bank to report 1099-int

0 1 2668
1 Best answer
Level 15
Jun 3, 2019 10:31:36 AM

Then don't  try to select it

...Ignore the box at the top of the screen and leave it blank.

.......go to the lower-Rt corner and click on

............."I'll type it in myself"

Then enter your values manually using your paper copy

_______________________________

(might not be in the lower-rt corner on a phone...for preparing taxes it's best to NOT use a phone. Use a large tablet or a wide screen computer and log in using a browser window)

1 Replies
Level 15
Jun 3, 2019 10:31:36 AM

Then don't  try to select it

...Ignore the box at the top of the screen and leave it blank.

.......go to the lower-Rt corner and click on

............."I'll type it in myself"

Then enter your values manually using your paper copy

_______________________________

(might not be in the lower-rt corner on a phone...for preparing taxes it's best to NOT use a phone. Use a large tablet or a wide screen computer and log in using a browser window)