Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 30, 2025 12:35:35 PM

Cannot get Turbotax premier 2024 to launch

Getting a Turbotax error "looks like we've run into an error" popup.

 

Tried running as administrator, and redownloading and installing software and doing all the Windows updates. (all suggestions on other threads). I basically tried to be patient for 4 hours and am officially at my wits end.  I am open to other ideas. TYIA.

0 1 496
1 Replies
New Member
Mar 30, 2025 1:14:49 PM

Holy Cow. After I posted this, I saw another post (using keyword of launch) with the instructions on updating a Visual C++ file and I did that and got to a different error message which told me to reinstall.  So I reinstalled the app AND I changed the install folder to Program Files (x86) and it worked!!!!  Hopefully it will work tonight and tomorrow and the next day.