Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Apr 4, 2022 12:45:55 PM

Canceling my TurboTax payment

I have decided instead of doing my taxes on my own that I will be using a tax professional this year. I need to cancel my TurboTax payments, so I am not paying twice to do my taxes.

0 3 586
1 Best answer
Level 15
Apr 4, 2022 12:51:53 PM

Are you referring to the TurboTax fees?  If you already filed your return and it was accepted you cannot cancel your TurboTax fees.  

 

If you did not file your return then you can contact TurboTax Support regarding a refund.

https://support.turbotax.intuit.com/contact/

 

 

3 Replies
Level 15
Apr 4, 2022 12:51:53 PM

Are you referring to the TurboTax fees?  If you already filed your return and it was accepted you cannot cancel your TurboTax fees.  

 

If you did not file your return then you can contact TurboTax Support regarding a refund.

https://support.turbotax.intuit.com/contact/

 

 

Returning Member
Apr 4, 2022 12:56:32 PM

I didn't file them yet, so I will contact support! Thank you! 

Level 15
Apr 4, 2022 12:57:39 PM

Your welcome!