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New Member
posted Apr 2, 2025 8:17:03 AM

Cancel my partially prepared return I need to go to a tax expert

I have not filed yet.  There is info requested that I don’t know where to get, so I want to cancel my entire profile and go to a tax professional.  How do I do it?  I’ve been charged, but nothing sent.

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Level 15
Apr 2, 2025 8:18:50 AM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh