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Returning Member
posted Apr 14, 2025 10:04:28 PM

Can you receive help with your paid premium desk version?

I need to receive help from an expert about filing taxes with desk version. How?

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1 Replies
Level 15
Apr 15, 2025 6:43:42 AM

You can post questions here in the user forum.  We can help with most things except for billing issues.  You can contact support.  Or you can pay $60 for a tax expert.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

 

 

LIVE ADVICE FOR USERS OF DESKTOP DOWNLOAD SOFTWARE

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/experts-advice/turbotax-desktop-live-tax-advice/L2nvxpA4W_US_en_US?uid=m4ga4r7u