Can I get help with removing old payment method?
If you are trying to change your direct deposit information, review the TurboTax article How do I change my direct deposit information?
If you would like to speak with someone from TurboTax, you can request a call if you have TurboTax Live or add Plus benefits to the Free Edition. Refer to the TurboTax Help article How do I contact TurboTax?