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New Member
posted Jun 7, 2019 3:20:40 PM

Can you help.My return was rejected I filed my 2017 from California in idaho but its saying I didn't file

0 3 477
3 Replies
Level 15
Jun 7, 2019 3:20:41 PM

Could you please re-word this -- it is too confusing.  What tax year are you trying to file now?  You mention 2017, CA, and ID all in the same run-on sentence.

New Member
Jun 7, 2019 3:20:43 PM

I tried filing for 2018 but they didn't except it. They said I havent filed for 2017 but I did

Level 15
Jun 7, 2019 3:20:46 PM

So your return is being rejected for incorrect 2017 AGI? 

Where do I find my AGI?

Your 2017 tax return shows your 2017 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.

Form 1040EZ    line 4

Form 1040A       line 21

Form 1040        line 37

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2017

If entering the amount from your 2017 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:  

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2017 AGI may not be in the system. 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.


https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec


https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online


it is a good idea to use a mailing service that will track it like UPS or certified mail.  Then you will know the IRS received it.