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posted Aug 30, 2022 11:30:43 AM

Can you help me figure out why the IRS sent a lower refund than what I had calculated on my tax return?

What number can I call to speak to a turbo tax customer service representative?

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3 Replies
Level 15
Aug 30, 2022 11:47:08 AM
Level 15
Aug 30, 2022 11:48:22 AM

Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds


If your refund is short $1,400 times the number of people listed on your tax return then that is because you said you did not receive the 3rd stimulus payment and the IRS has records that show you were sent the 3rd stimulus payment so they removed the Recovery Rebate Credit that was entered on Form 1040 Line 30.


Go to this IRS website for your tax account to see if the 3rd stimulus payment is entered - https://www.irs.gov/payments/your-online-account
If you are Married Filing Jointly also check your spouse's tax account.


If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment - https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-payment-issued-but-lost-stolen-destroyed-or-not-received

Level 15
Aug 30, 2022 12:50:36 PM

@laca96   it probably relates to the 3rd stimulus or the CHild Tax credit

 

1) what is on Line 30 of Form 1040?

2) what is on Line 28 of Form 1040?

3) what is the EXACT difference between what you expected and what the IRS sent?