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New Member
posted Jun 1, 2019 9:44:09 AM

Can't start file MY tax return after doing my son's.

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1 Replies
Intuit Alumni
Jun 1, 2019 9:44:11 AM

Please do not start another return under your account for another family member. It will be overwriting everything in the return you just filed. This will replace your info, which means you won't be able to retrieve your return later.  Instead, please follow these steps:  

1. Make sure you have signed out of your TurboTax account 

2. Go to https://turbotax.intuit.com/personal-taxes/compare/online/ to select the TurboTax product that will meet the needs of the filer 

3. Create their account, set up a new login for the additional return (you can use your email address for up to 5 accounts if you want to receive e-file notifications)

If you filed another return besides yours in  your account you can file yours in the account, but remember it will overwrite the previous return, or you can open a new account for yourself.