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Level 1
posted Jan 16, 2025 9:32:06 AM

Can't import .tax2023 file from TurboTax 2023 (Desktop) to Online (2024)

I'm a long-time TurboTax Desktop user, and since Fidelity offered the Online version for free this year, I thought I'd give it a try.

 

I'm trying to import my .tax2023 file from TurboTax 2023, but I get the following error.

 

The selected file is NOT a previous year tax file or it is corrupted. Choose a different file and try again.

 

I have TurboTax 2023 running on my computer, and a freshly saved copy of the .tax2023 file without a password on my desktop, but I get this error when I try to import it. I don't have any special characters in the filename. I’m running macOS 15.2 and using Safari 18.2.

 

Am I missing something?

 

Thanks,
Paul

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1 Best answer
Expert Alumni
Jan 16, 2025 9:36:01 AM
3 Replies
Expert Alumni
Jan 16, 2025 9:36:01 AM
Level 1
Jan 26, 2025 3:43:12 PM

I am interested when this will be fixed as well.  Been trying for a while.

Expert Alumni
Jan 27, 2025 9:22:58 AM

You can sign up for updates on that link.

 

Here is a FAQ: Why am I not able to transfer my previous year .tax file to my 2024 tax return?