☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Mar 15, 2021 9:23:01 AM

Can't Import .TAX2019 Into ONLINE Premier - NO TOOLS MENU!

Hello,

 

I just created a new TT account for online Premier. I have a .TAX2019 file from last year's 2019 desktop edition.

 

The Instructions for importing said file are here:

 

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-turbotax-online/00/25953#sh-collapse2

 

However, this won't work as there is NO tools menu displayed to import. All the program did was start asking a bunch of questions which the answers to are contained in the .TAX2019 file which can't be imported! Anybody know how to get around this? I don't want to waste any more time with TT if this isn't going to work

 

Thanks,

Steve

 

0 2 269
2 Replies
Intuit Alumni
Mar 17, 2021 1:33:47 PM

Please see this Turbo Tax FAQ on locating the Tools menu.

Where is the Tools menu?

Where is the Tools menu option?

New Member
May 11, 2021 7:03:08 PM

I have the same issue and those instructions don't help.  There is no tools menu option for me on the left.  The only option from the on-line instructions that are available for me are to upload the PDF, which omits most of the information from last year.  Is it a version issue?