Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Jan 10, 2025 3:17:30 PM

Can't get past activation screen TurboTax 2024 premier

Get to activation screen, remains blank for a while then popup says I have no internet connection. Have rebooted, reinstalled, turned off firewall, run as administrator, all fails and won't let me get past the activation screen, have used TurboTax for 15 years, never a problem with CDs, even on this current 4 year old Windows 10 PC, only this years, first time forced to download and register.  Can't seem to find help anywhere...

0 1 5744
1 Replies
Level 15
Jan 10, 2025 4:05:07 PM

@RWGtax 

 

In other threads, folks have found out that there IS a problem with the TTX servers for the activation code.

 

Some got thru later some haven't....could be spotty until that server is fully fixed....but it is being worked on.

 

Should be fixed by tomorrow, so wait until then to try again.