can't get a hold of former employer HR department, can't log on and get my w-2, Turbo tax says my W-2 is ready well how do I receive the information from them?

It sounds like you're having a tough time accessing your W-2. Here are some steps you can take:

1. IRS Online Account: If you can't access your W-2 through your employer, Wage and income transcripts are available from the IRS free of charge. They're not exact copies, but they contain everything on your W-2, except the state and local information.
2. Check with Your Payroll Provider: If your employer uses a payroll service like ADP or Workday, you can log in to their portal to access your W-2. 
3. Visit Your Employer's Payroll Office: If possible, visit the payroll office of your former employer to request a copy of your W-2 directly

For additional options, click here.