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New Member
posted Mar 12, 2020 10:50:32 AM

Can't enter property tax because a blue shaped tear drop appears. How do I get around this problem?

0 3 876
3 Replies
Expert Alumni
Mar 12, 2020 11:25:08 AM

The blue teardrop seems to be related to Microsoft products and is not generated by the TurboTax software.  Here is a discussion from the Microsoft Community that may shed some light on what it is and what you can possibly do about it.  

Level 15
Mar 14, 2020 5:39:14 AM

@jmccaffr 

 

One person found that happened only when they selected the field using a touch screen.

 

If they selected the field using the touch pad, or a mouse, then it would work normally and an entry could be made.

 

Level 2
Mar 5, 2022 4:38:24 PM

This was true for me also.