Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 21, 2025 10:45:29 AM

Can't download 2024 TurboTax using InstallTurboTax.com purchased from Amazon

I recently purchased TurboTax Deluxe with state from Amazon. I got the email with Product Key and instructions to redeem this product. But I get only a blank screen.

 

I typed in the InstallTurboTax.com in the URL bar of Chrome and MS Edge with the same results. Here is the URL it goes to after I type in InstallTurboTax.com: https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

I'm using Bitdefender anitvirus/firewall and NordVPN on my system. Any help would be greatly appreciated.

0 5616
0 Replies