Can't close turbo tax 2019 on iMac. Doesn't appear in force quit listing. Icon remains active on task bar. Any help is appreciated
041597
4 Replies
macuser_22
Level 15
Apr 19, 2020 2:01:32 PM
Remain "active" meaning the applications is running (has a little up arrow under the icon) or is just in the task bar?
If just in the task bar then that is a Mac feature. If you don't want it there then click on the icon, select option and uncheck "keep in dock" - or just click and hold and drag it to the desktop and it will go poof...
JP36
Level 2
Apr 19, 2020 4:37:45 PM
Thank you so much Macuser22! The application was just in the task bar.
Your response was spot on! I was also able to remove several other applications this way!
I’m not a very savvy Mac user so really appreciate your help.
macuser_22
Level 15
Apr 19, 2020 4:44:02 PM
Use the top menu bar "Help -> Mac help" for the Dock and other Mac features.
JP36
Level 2
Apr 21, 2020 7:51:09 AM
Hi Champ
When i click on Help on the top menu bar while I am on this screen, I only get a dropdown for Safari help.
How do I get to the place where Help will get me to Mac help.