Can someone tell me why its saying we hit a snag

https://ttlc.intuit.com/turbotax-support/en-us/help-article/file-tax-return/stuck-loop-file-section-return/L2AYchMDm_US_en_US?uid=lefav16i

@5f16028907b8 

Can you try the steps provided below to see if that resolves your issue:

• Log completely out of your TurboTax account
• Clear cache and delete cookies
• Then log back in and see if you are still having the same issue

You can also try a different web browser to see if that works.

Neither the suggestion in the link or this one worked for me, in addition to logging out and clearing cache/cookies and logging back in I also tried a different browser as well as the mobile app.

The bigger issue is no real communication on the issue or fixes other than "file an extension and hope we get around to solving it?"

Would advise trying other tax software