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New Member
posted Mar 1, 2024 2:35:05 AM

Can someone please tell me if TurboTax website is down For the past 2 days I have been trying to review my taxes and file for it but the page does not load, signs me out

I am on the review option, when I click to start it takes me to a page where it is just loading, and after 10-15 minutes logs me out to start from where I left

0 2 522
2 Replies
Employee Tax Expert
Mar 1, 2024 4:32:23 AM

TurboTax Online is currently active and functioning correctly. Since you are having trouble loading your pages, it may be best to clear your cache and cookies. If that does not work, you can also try using another browser to complete your return.

 

To clear cache and cookies, please follow the instructions on the pages: How to clear your cache and How do I delete cookies? 

New Member
Mar 1, 2024 4:38:28 AM

Building on the expert reply, besides another browser, make sure you have your TurboTax credentials at hand and try an Incognito mode/InPrivate mode with your browser.  If you're trying this at work, there's a chance that a firewall or filtering software is blocking the site as well.  Check if it works on your phone through the app or a browser.