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New Member
posted Apr 27, 2025 10:12:02 AM

Can I turn off the live help for $130? On mobile, the only option is “start for free” but it still has it enabled, and charges $130 to file.

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1 Replies
Level 15
Apr 27, 2025 10:13:26 AM

See this TurboTax support FAQ for removing Live Assist - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US?uid=m9zwrftk