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New Member
posted Jun 4, 2019 4:42:24 PM

Can I talk to a real person at turbotax?

0 9 774
9 Replies
Level 15
Jun 4, 2019 4:42:25 PM

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 15
Jun 4, 2019 4:42:27 PM

Unhelpful????  Why??? What was posted is how to contact TurboTax support.  Leave a comment if you tried this and it did not work for you.  Just marking the answer as unhelpful gives us absolutely no information on the problem you have with the answer.

New Member
Jun 4, 2019 4:42:28 PM

I wanted to TALK to a REAL person!  An automated recording telling me to call the IRS was absolutely NO help!  When we filed, turbotax return said $1331 refund - IRS audited & we ended up PAYING

Level 15
Jun 4, 2019 4:42:29 PM

What did the IRS change that generated that result? Did you forget to claim some income?

Level 15
Jun 4, 2019 4:42:31 PM

Contact TT again, but use the term "Letter from IRS".

Level 15
Jun 4, 2019 4:42:32 PM

Right...Do NOT use the word Refund when entering your problem on the contact website!

New Member
Jun 4, 2019 4:42:33 PM

We have social security income & reported the $54 interest income we received. Govt, supposedly, overpaid healthcare credits.

Level 15
Jun 4, 2019 4:42:35 PM

Are you on Medicare?

New Member
Jun 4, 2019 4:42:36 PM

My husband is on Medicare but I am not.