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New Member
posted Feb 9, 2023 6:57:42 AM

Can i stop this. who is intuit

how to stop this.
why have i received about 4 emails from intuit company. i looked at one of the emails because i do not know who Intuit is. something about my invoice, what invoice?? (I do not have an invoice with them, because I do not know who they are) invoice #gt-34344, gt-142211,gt-142161 (this one has $349.99 for 3 years subscription) talking about norton-lifelock 1=8xx-xxx-xxx-xxxx. what can i do to stop them from sending me any emails or anything??

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2 Replies
Intuit Alumni
Feb 9, 2023 9:05:20 AM

 If you believe that you have received a suspicious email, please don't click on any links or attachments, and don't reply to the email.  You can report this suspicious email to security@intuit.com. Please include the following:

• Name of the site
• Site URL(s)
• What they think is suspicious
• Additional details that may help.

New Member
Feb 28, 2023 7:11:27 AM

Hello, I have now received two messages for an invoice for Norton LifeLock by intuit.   A three-year subscription invoice with a [phone number removed] which comes up as Arlington Vermont.  Two weeks ago, I called the number and the phone quickly disconnected.  So, I called Norton LifeLock, a different number two weeks ago they referred me to Intuit.  I kept checking my account to see if a charge was debited, but I never got one for the amount on the invoice.   $349.99.
 
Today I received that same message and invoice for the second time, same number.   When I called the 802 number this morning, it rang and then rolled over to another ringing phone and a un- intelligible man answered.   I could not understand a word he said, lots of background voices and noise.  I hung up. 
 
I was reviewing the chats and messages in the "Community" on Turbo Tax this morning and saw that someone else had complained of the same issue.  I copied the response email to report. 
 
I appreciate anything you can do to stop this.   The emails started after completing my taxes on Turbo Tax, Which is my only connection to Intuit.   I attempted to email this message to [email address removed] but it was returned unknown. 
Sincerely
Roseanne