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New Member
posted Jun 3, 2019 10:55:16 AM

Can I pre order Turbotax for my 2018 tax return and get the CD mailed to me instead of a direct download?

0 9 1199
9 Replies
Level 15
Jun 3, 2019 10:55:17 AM
Level 15
Jun 3, 2019 10:55:18 AM

The website does not yet have the 'I'd like to order a CD" link on the pop-up window.

New Member
Jun 3, 2019 10:55:19 AM

Why is Intuit encouraging pre-order when the option to order a CD is not, or not yet, being presented.  Stop wasting people's time.

Not applicable
Jun 3, 2019 10:55:20 AM

what's the rush, the cd will be a beta version which means results will not be accurate and you won't be able to e-file and the forms will probably have wording to the effect - do not file. .  probably be late Jan or Feb before updates are ready to allow filing of the return.  TT, as do all other software vendors, has to wait until the forms  are approve. the forms for 2018 have undergone a radical redesign 

New Member
Jun 3, 2019 10:55:22 AM

Thanks for stating the obvious about forms and filing and redesign but you didn't address the issue which is not about anyone being in a "rush".  TurboTax is offering the opportunity to pre-order 2018 @ a $10 savings BUT unlike past years when offering same is not, or not yet, offering the opportunity to also order the CD at the same time.  They have always shipped CD many weeks later.

Level 15
Jun 3, 2019 10:55:23 AM

TTX was notified about this issue offline....so it may be corrected by sometime next week or three.  Assuming of course, they intended to include the CD at some point.

Level 15
Jun 3, 2019 10:55:24 AM

Try ordering from a full Windows or Mac computer.  It might show up on those.  It didn’t show up on my iPad but did on someone’s Desktop.

Level 15
Jun 3, 2019 10:55:25 AM

Ahh...Changed browser from Chrome to IE 11 and the CD option is available on the pop-up window.

Level 15
Jun 3, 2019 10:55:26 AM

You are probably looking for Turbotax Advantage.

https://shop.turbotax.intuit.com/advantage/

You get access to both Mac and PC download and a CD is mailed to you.  If you have found the CD is shipped too late for your needs, then I don't know any other way of pre-ordering the CD to get it faster.

Turbotax Advantage is not the best price.  Prices for the CD will be lower on the main web site, and lower still at Amazon, Staples, Office Max, and other places, especially if you wait for sales.  But Turbotax Advantage gives you first access to the download and gives you a priority customer service phone number.