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New Member
posted Apr 14, 2025 10:41:14 AM

Can I please have someone call me I am not getting help from the help online or the turbo tax calling customer service.

Could someone please please call me I cannot get though to your customer service number it is a nightmare and your help online is no help I please need a live person

0 4 428
4 Replies
Level 15
Apr 14, 2025 10:44:15 AM

No one can call you from the user forum.   The phones are swamped on the day before filing deadline.   Post some clearly worded specific questions here and we can try to help.  We can help with most questions except for billing issues.

New Member
Apr 14, 2025 10:48:41 AM

I just got off the phone with support. Number I used is 877-559-8824. My issue was online payment for Georgia state tax would not go through. Issue resolved when agent guided me through the payment process.

Expert Alumni
Apr 14, 2025 11:06:46 AM

Personal information such as telephone numbers should not be posted in this public forum.  Our filters remove most of this information (including the number in your case) and we don't have any ability to request a call on your behalf. 

Please reach out to TurboTax support using the information HERE.

@SJTILI 

New Member
Apr 14, 2025 11:21:04 AM

To the Employee Tax Expert who called me out for including a phone number in my post: The number was for TurboTax support - it shouldn't be a secret. I spent a lot of time trying to resolve an issue using online support with no results. Support resolved the problem quickly.