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New Member
posted Jun 3, 2019 1:23:50 PM

Can I get a copy of my 2017 file as I don't have access to my old email which was my username?

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1 Replies
Intuit Alumni
Jun 3, 2019 1:23:52 PM

Yes you can. If you no longer have access to your email address or phone number and can't access your account, update your info with the form below. We'll process your request during our regular business hours (8 am-5 pm PST, Monday-Friday). It may take up to 1 business day to be completed. If you submit after hours, we'll process the request the next morning.

To access the account recovery form, please click on the link below.

https://ttlc.intuit.com/replies/3300098