@larrydavis1133 If you mean that you were using the desktop download software on the laptop that crashed, the tax return was only stored on your own hard drive. It is not stored online anywhere. So if you are unable to get to the file that was on that laptop, you will need to start over on the tax return.
If you have a new laptop, you can download the desktop software again to your new computer; the desktop download can be put on up to five computers that you own. But....sorry....the return you were working on is gone.
HOW DO I GET STARTED WITH TT DESKTOP
If you prepared your taxes Online, you can simply
I am filling out my return on my laptop, not online. My laptop failed. Can I use my new laptop to finish my return?
@larrydavis1133 If you mean that you were using the desktop download software on the laptop that crashed, the tax return was only stored on your own hard drive. It is not stored online anywhere. So if you are unable to get to the file that was on that laptop, you will need to start over on the tax return.
If you have a new laptop, you can download the desktop software again to your new computer; the desktop download can be put on up to five computers that you own. But....sorry....the return you were working on is gone.
HOW DO I GET STARTED WITH TT DESKTOP