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New Member
posted Sep 4, 2024 10:26:40 AM

Can I cancel my Turbo Tax account online the app?

I filed my taxes jointly with my husband on his own account. Turbo tax keeps telling me I didn’t file. Therefore, I want to cancel my Turbo Tax account.

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2 Replies
Level 15
Sep 4, 2024 10:31:44 AM

Sorry you can't.  Just ignore the emails.  

Level 15
Sep 4, 2024 10:40:34 AM

No need to cancel your own account.  TurboTax accounts cannot be cancelled.   You can abandon it and not use it any more since you are now using your spouse's account for joint returns.  Keep a record of how to access your old account in case you need to get to an old return someday---they are saved for seven years.   But as for any emails about filing, ignore those--you know that you filed, and you can just ignore those emails like you ignore any other spam.