Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Apr 20, 2024 2:34:33 PM

Can I add an expert assistance after I filed for an extension using my DIY Turbo Tax?

Can I add an expert assistance after filing for an extension?

0 4 11062
2 Best answers
Level 15
Apr 20, 2024 2:54:13 PM

If you have not filed the 2023 tax return and are using the TurboTax online editions you can upgrade to one of the Live editions for Tax Expert assistance.

See this TurboTax support FAQ for Live - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/get-turbotax-live/L2kcnq0BN_US_en_US?uid=lv8mzdgm

Expert Alumni
Apr 22, 2024 12:24:00 PM

Yes. In the link DoninGA posted, look for the section about Desktop TurboTax and how to upgrage.

4 Replies
Level 15
Apr 20, 2024 2:54:13 PM

If you have not filed the 2023 tax return and are using the TurboTax online editions you can upgrade to one of the Live editions for Tax Expert assistance.

See this TurboTax support FAQ for Live - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/get-turbotax-live/L2kcnq0BN_US_en_US?uid=lv8mzdgm

Level 1
Apr 20, 2024 9:15:14 PM

My version is the desktop Turbo Tax. Can I still upgrade for assistance? I've already filled in all our information, but I have a few questions (which is why I filed an extension).

Expert Alumni
Apr 22, 2024 12:24:00 PM

Yes. In the link DoninGA posted, look for the section about Desktop TurboTax and how to upgrage.

Level 9
Apr 22, 2024 12:36:44 PM

Live assistance is only available for online TurboTax.