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New Member
posted Aug 6, 2025 9:54:33 AM

Can anyone explain why my Turbo Tax record does not reflect taxes owed were paid on 4 April 2025. I have exhausted my resources with Turbo Tax. Scammers contact me daily

I owe 0 money according to my IRS file and I believe the scammers are using Turbo tax information for tax collection

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1 Replies
Level 15
Aug 6, 2025 9:56:03 AM

Why does my TT account say I still owe tax due?

 

TT does not update after your return has been accepted.  Your account will always show the result of the return you prepared using the software.  TurboTax never knows if you received your refund —or how, when or even if you paid tax due.  Your proof that you paid your tax will be your own bank/credit card records.

 

You can also check your own IRS account:

 

https://www.irs.gov/payments/your-online-account