Can anyone advise on how to input LT care insurance premiums?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/enter-long-term-care-premiums/L763YbN0w_US_en_US?uid=m8qqosf9

To enter your long-term care premiums:

1. Open or continue your return. Make sure you are signed in for link in Step 2 to work.
2. Navigate to the Schedule A section:
   • TurboTax Online/Mobile: Go to Schedule A or click magnifying glass to Search for Schedule A, then select the Jump to link.
   • TurboTax Desktop: Search for Schedule A, then select the Jump to link.
3. Proceed through the medical expenses section and go past the Tell us about anything paid for long-term care services screen. This screen is for actual care expenses, not insurance premiums.
4. When you reach How much did you spend on insurance premiums?, enter your gross (total) long-term care premiums.

Thanks but I have tried that many times without success.  Also tried to input the amount into my NY return (credits section) and that did mot work either.  Simply cannot get the software to recognize these premiums to reflect the NY credit which I qualify for.

So when you did what Sabrina suggested ( the LTC premiums on Schedule A for LTC premiums specifically), did TurboTax create an IT-249?

 

Things that might prevent this from appearing to work:

1. Individual taxpayers (including nonresident and part-year resident taxpayers) may claim the credit only if the taxpayer’s New York adjusted gross income is less than $250,000. 

2. This is a non-refundable tax, so if you have no tax to apply it against, the credit will not appear.

3. You didn't enter it in the right place on Schedule A - see image