Broken communication ;.I've used turbo Tax "DELUXE" since 2019..completed 2019,20 and 2021...purchased a New CD for 2022 installed on my Windows l Started tax return recieve repeated promised callbacks then NOTHING

Time is Running out...Please help. I have Case #;they have the correct phone # for me...I've called multiple phone numbers,800,TurboTax Support;Intuit phone number....ONLY...recorded AUTOMATED INTERFACE

asking for case#/Product ID...which I provide.....Then...PROMISE of a CALLBACK...THEN..NOTHING,NOTHING

REPEATEDLY?????????

ber

175

Level 15

Apr 18, 2023 2:30:31 PM

@be gi

Sorry, but the lines & staff are all JAMMMED with last minute questions.

Who knows if and when anyone might be free to call back.

_______

what's the problem?

maybe somebody out here can guide you over the next couple days.

If you are getting a refund, there (usually) isn't a penalty for filing late.

Why sign in to the Community?

Broken communication ;.I've used turbo Tax "DELUXE" since 2019..completed 2019,20 and 2021...purchased a New CD for 2022 installed on my Windows l Started tax return recieve repeated promised callbacks then NOTHING