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Returning Member
posted Jul 26, 2019 11:40:14 AM

Box answers aren't being accepted for fed return

One of my last pages for the fed return asks me for a payment plan, when I signed for 25 per month on an earlier page. It has the 742 in one box that I can't delete and the message will not allow me to pay over 0 per month.  Another page asks for an amount.  Neither will accept anything. Contact me on this site as my phones are having issues. 

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3 Replies
Level 15
Jul 26, 2019 12:41:00 PM

Are you using the online or downloaded program?

Returning Member
Jul 26, 2019 7:23:28 PM

Online program

Level 15
Jul 27, 2019 7:07:03 AM

First delete the 9465 form ...

Here's the general procedure for viewing the forms list and deleting unwanted forms, schedules, and worksheets in TurboTax Online:

  1. Open your return in TurboTax. (To do this, sign in to TurboTax, and select Take me to my return.)
  2. In the In the pop-up window Tool Center, choose Delete a form.
  3. Select Delete next to the form/schedule/worksheet in the list and follow the onscreen instructions.

 

Then complete the FILE tab again BUT DO NOT choose the installment plan this time ... instead choose to mail in a check.  Then you can choose how much to send now and get on the payment plan directly on the IRS website ( fee is cheaper that way)   OR  pay nothing now and  wait for the IRS to send you a bill with the form 9465 included.    https://www.irs.gov/payments/online-payment-agreement-application